Support
Frequently asked questions.
The short, direct answers. For anything else, email clay@fcwellnessgroup.com.
Who can buy from First Choice Peptide Group?
Qualified researchers and institutions, aged 21 or older. At checkout you confirm your age, that you are a qualified researcher, and that the purchase is for in-vitro research only. We record those attestations with a timestamp, and we cancel any order that indicates another intended use.
What does “research use only” mean?
The compound is supplied for in-vitro laboratory research. It is not intended for human consumption, diagnostic use, or therapeutic use, and we do not provide use guidance of any kind.
How does volume pricing work?
Discounts are 10% at 3 vials, 15% at 5 vials and 20% at 10+ vials, counted across the whole order, so you can mix compounds and sizes. The cart applies the highest tier you qualify for.
Which payment methods do you accept?
Crypto (BTC, ETH, USDC) and ACH bank transfer. Both take a further 3% off the discounted total. You'll get a hosted invoice (crypto) or bank details (ACH) after you confirm your order, and it ships once payment confirms. Card payments are not available.
Where do you ship, and what does it cost?
Within the United States only. We don't ship to California, New York, Florida and Louisiana; checkout won't accept those states. Orders over $150 after volume discounts ship free. Below that, shipping is quoted on your invoice.
What if my order arrives damaged?
Email clay@fcwellnessgroup.com within 48 hours of delivery with the order number and photographs of the packaging and any damaged items. We replace damaged items at no cost. We don't accept returns of opened product.
How should materials be stored?
Storage conditions are listed on every product page. As a general rule, lyophilized materials are kept at −20 °C, desiccated and protected from light. Our research resources page covers reconstitution arithmetic.
Will you advise on how to use a compound?
No. We are a supplier, not a medical provider. We publish storage and reconstitution information for laboratory handling and nothing beyond it. Questions about any other use belong with a qualified professional.
How do I reach a person?
Email clay@fcwellnessgroup.com. We don't run a phone line or live chat.